- From Monday to Sunday
We offer worldwide delivery for all our Journey Products. You may place an order from anywhere in the world, and we will ensure that it is shipped directly to your specified address. Please note that shipping times may vary depending on your location and the courier service used for delivery.
Delivery times can vary based on your location and the shipping method selected. Generally, you can expect your order to arrive within 5 to 15 business days after it has been dispatched. Please keep in mind that unforeseen circumstances such as weather conditions or customs delays may affect delivery times. We recommend allowing extra time for deliveries during peak seasons.
We utilize trusted courier services to handle all deliveries. The specific courier used may depend on your location and the size of your order. You will receive a tracking number via email once your order has been dispatched, allowing you to monitor its progress until it reaches you.
All orders are fulfilled directly to the customers address. It is your responsibility to provide accurate shipping information at the time of order placement. If there are any discrepancies in the address provided, please contact us immediately to correct the information before your order is shipped.
Upon delivery, the courier may require a signature to confirm receipt of your order. In some cases, handover may occur in person, and you may be asked to verify your identity. Please ensure that someone is available at the delivery address to receive the package. If you are not available, the courier may leave a notice with instructions on how to retrieve your package.
If you have any questions or concerns regarding your shipping status, please reach out to us via email at [email protected]. We are here to assist you with any inquiries related to your order and shipping process. Please allow up to 48 hours for a response to your email.
We reserve the right to update or modify our shipping policy at any time. Any changes will be reflected on this page, and it is your responsibility to review our policy periodically. By placing an order, you agree to the terms outlined in our shipping policy as they are presented at the time of your purchase.
